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> As with all AI so far, still lacking to see the "why" Microsoft poured god-knows-how-many billions into Bing with barely anything to show for it. They hover
by wongarsu 2y ago
> As with all AI so far, still lacking to see the "why"
Microsoft poured god-knows-how-many billions into Bing with barely anything to show for it. They hover just below 4% market share. AI is their one chance to actually upset the Google monopoly. But only if they manage to pull it off before Google, hence all their mediocre rushed-to-market AI stuff.
Of course the real money with current AI is elsewhere. But replacing first-line customer support with AI isn't the kind of story you will see promoted by PR departments.