I think the one thing that really ticks me off about this industry more than any other is the fact that we constantly treat our end users very poorly. Now those

I think the one thing that really ticks me off about this industry more than any other is the fact that we constantly treat our end users very poorly. Now those of you reading this are likely of one of two minds: Some amount of you think this is a very true statement and the rest of you think its complete and utter bollocks. Which group are you in?