> Convincing a tech professional with computer literacy that presumably far exceeds the average person’s to install a piece of software seems like a hard sell.

> Convincing a tech professional with computer literacy that presumably far exceeds the average person’s to install a piece of software seems like a hard sell. IT here. My developers like to think that knowing how to code gives them some kind of zenlike understanding of all things computer. But they still make the same boneheaded mistakes that all my other users do. And they're actually a bigger pain to deal with due to their overconfidence.