My condolences for Mr. Heitin. But the story feels a bit off, I mean investigator named "Charles Hunt" and then "Hayden Smith" immediately feels like made up n

My condolences for Mr. Heitin. But the story feels a bit off, I mean investigator named "Charles Hunt" and then "Hayden Smith" immediately feels like made up names. If I called my bank and they told me about investigations, my first instinct is to visit a local branch the next day and talk to an actual person sitting at an actual desk inside the actual branch and get some info about what was happening. That being said, these scams are designed in such manner that, the callers you are talking to are immensely convincing and build a sense of urgency. One trick I learned during security training at my workplace is, if someone calls and claims to be someone specific, I should tell them that I will call them back or visit them in-person to discuss the matter next day if possible. This approach alone saved me countless hours and pissed off a lot of scammers calling me up at random weeks claiming that my name came up in a crime ring police and europol is investigating and they need my personal info.