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If I may try to counter this point. You are right, but there's ideal state and there's the real world. When on call most of my time is spent trying to make on
by stitched2gethr 2y ago
If I may try to counter this point.
You are right, but there's ideal state and there's the real world. When on call most of my time is spent trying to make on call better. Reducing noise, providing more context when the alert and logs are lacking, and of course fixing the real issues that alerts have identified. That said there is a period of time in between receiving non-actionable alerts and classifying them as such, and more context without using brain power is always welcome. I think I'll give it a shot.
- aray07 2y agoThanks for the feedback. Yeah, ideally, teams would go back and fix their misconfigured alerts. Unfortunately, on-call ends and people forget. The aim was to both provide context when an alert comes up as well as provide a report at the end so everybody has context into the state of alerts.