If "it could have been them", then I would like to read such professionals write exactly about how to avoid having a global outage like this again, rather than

If "it could have been them", then I would like to read such professionals write exactly about how to avoid having a global outage like this again, rather than "showing empathy" with a corporation. Or do we just leave it up to luck, and if "it happens to them too" in a month or year, oopsies? What about which practices could be improved?