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I completely agree that technical tools cannot fix culture problems. However, one of the things that I noticed in my previous companies was that my management
by aray07 2y ago
I completely agree that technical tools cannot fix culture problems.
However, one of the things that I noticed in my previous companies was that my management chain wasn't even aware that the problem was this bad.
We also wanted to add better reporting (like the alert analytics) so that people have more visibility into the state of alerts + on-call load on engineers.
What strategies have worked well for you when it comes to management prioritizing these problems?
- dennis_jeeves2 2y ago>However, one of the things that I noticed in my previous companies was that my management chain wasn't even aware that the problem was this bad. Isn't that a cultural problem?
- djbusby 2y agoShow them the costs! Wasted time, wasted resources, wasted money. Show the waste and come with the plan to reduce the waste. Alerts, on-calls and tests are all waste reduction. "We're paying down our technical debt"