We use the same feature on livechatinc.com and it works great. Olark has done a great job but I must say livechatinc wins my vote because you can see what peopl

We use the same feature on livechatinc.com and it works great. Olark has done a great job but I must say livechatinc wins my vote because you can see what people are typing before they hit "send" - its a big help in responding faster to questions.