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You need to also count the cost of your time spent talking to prospects
by lukevdp 14y ago
You need to also count the cost of your time spent talking to prospects
- kanamekun 14y agoIt can be tricky assigning a cost to something that's so important to a startup (customer development). In almost every startup I've been involved with, the engineers who spent the most time talking to customers ended up being the ones who created the most valuable features.
- lukevdp 14y agoagreed. I think Live Chat is a great idea (I use it for my own product) for the customer development aspect. I was just saying there is an opportunity cost involved as well.