No. But if there are no humans available it will ask you to leave a message. I've used olark as a user several times and always been delighted - the person yo

No. But if there are no humans available it will ask you to leave a message. I've used olark as a user several times and always been delighted - the person you talk to is usually one of the techies so you can get straight down to the issues. At my current startup I insisted we use olark and have been very happy.