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We at Zapier love Olark. Rarely a day goes by where we don't proclaim to each other our undying love for all that is Olark. Its invaluable. Oddly enough, it is
by bryanh 14y ago
We at Zapier love Olark. Rarely a day goes by where we don't proclaim to each other our undying love for all that is Olark. Its invaluable. Oddly enough, it is one of the most expensive SaaS apps we pay for, and if they doubled prices, we'd still pay for it.
One humble request: a REST API that just spits out recent conversations. Basically a JSON version of https://www.olark.com/transcripts https://www.olark.com/transcripts. Lots of Zapier customers want to send their Olark transcripts into service X, Y, or Z but without that endpoint we can't... [1]
Keep it up guys. :-)
[1] Well, they could use your email feature to send it to our inbound address.. but that isn't intuitive at all.
- bcx 14y agoIf you guys create a tutorial for [1] we'll promote it on our blog and twitter. To do the json version of http://www.olark.com/transcripts http://www.olark.com/transcripts we'd need to expose an Oauth endpoint and do a few other things that would probably take a while :-) (Also have you looked at http://www.olark.com/help/webhooks http://www.olark.com/help/webhooks )
- bryanh 14y agoWasn't aware of the webhook integration. Very cool! I think we can use that.