3 ms·
It's a matter of luck, but given that I've literally never heard of anybody else having a poor experience with Newegg, they still compare favorably against most
by praxulus 14y ago
It's a matter of luck, but given that I've literally never heard of anybody else having a poor experience with Newegg, they still compare favorably against most of the alternatives.
- jaylevitt 14y agoNow you've heard of anybody else. I didn't have a horrible, traumatic, life-scarring experience, but I did have a bad one: * They advertised an item as a SAS/SATA RAID cage; I paid rush overnight shipping, only to discover it was actually SATA-only * When I tried to return it, I was charged a $90 "restocking" fee for their mistake. Indeed, their invoices state "All refunds require a 15% restocking fee." That's not legal in Massachusetts. * I was also left responsible for paying my own return shipping (until I complained). Not legal either. * And the original shipping, for an item that's not as advertised. Probably not legal either. * When they corrected all this, they gave me the "one time exception" bit - which implies that their policy is to charge me shipping even if they send me the wrong item. Color me not very impressed - and in fact I've avoided buying from Newegg for over four years now. https://gist.github.com/2927900 https://gist.github.com/2927900