Difficulty of getting exchanges/refunds is a common feature of virtually all discount electronics stores. Their prices are low because they don't need to absorb

Difficulty of getting exchanges/refunds is a common feature of virtually all discount electronics stores. Their prices are low because they don't need to absorb as many unconditional returns as big-box stores do. (RMA? What's an RMA? Just return it within 30 days if you don't like the shape of the shift key or something.)