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Intel's statements in the article make it sound like they want to just sweep it under the rug. They don't plan to halt sales, won't do a recall, don't plan to i
by wongarsu 2y ago
Intel's statements in the article make it sound like they want to just sweep it under the rug. They don't plan to halt sales, won't do a recall, don't plan to inform customers, tell you not to be worried about permanently damaging your CPU because a future microcode update will make sure that from that date onward it won't be damaged from this specific cause (which seems to be one of multiple) and they don't have a comment on whether they will extend the warranty
- paulmd 2y agoWhich things in this article are actually specific statements from intel as opposed to assertions from some rando at the verge? like the assertion that intel won’t warranty the processors isn’t actually anything intel has said, as far as I can see. And it contradicts more direct statements to partners that they will.
- wongarsu 2y agoIn the middle of the article there's a section with bolded questions. Those are the questions send to Intel spokesperson Thomas Hannaford, and the verbatim answers they received back. The rest of the article is just flavor and context. The answer to the recall question is just a straight no, and Intel chose not to answer the question about extending the warranty. There isn't a question about honoring the warranty of already shipped chips, if that's what you are asking. A bit of an oversight, given how much time they take to talk about the issues other people had with getting Intel to honor the warranty.