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Do you have Applecare? Or is this just service that you have gotten?
by timc3 14y ago
Do you have Applecare? Or is this just service that you have gotten?
- mgkimsal 14y agoFWIW, I didn't have applecare, bought a used macbook from craigslist, then had the case crack in the UK. Apple store on Regent Street (IIRC) fixed it in about 3 hours - they had to hunt for a US-style keyboard part. No applecare, no major hassle. I will say initially they told me to drop it off and I'd have it back in 3-5 days. I said that was unacceptable, then they said 'leave it here and we'll call you'. Got a call 3 hours later.
- sveiss 14y agoI had my UK MacBook with a cracked case repaired twice now, once while in the US. I did have to wait a few days that time, but I think it's a little more reasonable for US keyboards to be in stock in the flagship London store, vs UK keyboards available in a random corner of Arizona. Both times, it's been a much better experience than getting other equipment repaired/replaced.