>Who says it isn't policy to reject RMAs when another OS has been installed, and they only back down if someone creates a scene? This is a valid concern. Their

>Who says it isn't policy to reject RMAs when another OS has been installed, and they only back down if someone creates a scene? This is a valid concern. Their policy for return shipping is that the customer pays for return shipping on an RMA unless you ask a customer service agent for a free shipping label. If you ask, you get it, without any special requirements.