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It's also remarkable to me that Newegg would become the target of an internet lynch mob. I know dozens of IT professionals and Newegg has done right by all of
by gamache 14y ago
It's also remarkable to me that Newegg would become the target of an internet lynch mob. I know dozens of IT professionals and Newegg has done right by all of us for years. I can't think of another hardware retailer that's gotten better word of mouth.
A company is allowed to make a mistake once in a while! This was resolved quickly and to the (internet loudmouth) customer's satisfaction. Let's give them credit.
- trafficlight 14y agoAbsolutely. I only order from Newegg if it at all possible. Their Returns Department is top notch.
- ajross 14y agoExcept, of course, when the returns department kicks the return back at you based on an apparent misunderstanding of policy.
- jaylevitt 14y agoTheir Returns Department charges a 15% restocking fee, return shipping unless you ask for a prepaid label, and original shipping unless you raise a fuss. What do you consider bottom notch?
- trafficlight 14y agoI guess I usually exchange instead of return. Also I use Shoprunner for free 2 day shipping and they provide free return labels. So, I guess I really like Newegg + Shoprunner.