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Show HN: AI Powered Virtual Phone Receptionist for Small Businesses

• thelastparadise 2y ago
  It needs to have a better TTY, and unless there's a legal requirement I would prefer it just says it is my receptionist, not a 'virtual receptionist' or anything that would indicate it is an AI. At least make it an option please.
  • withinboredom 2y ago
    > I would prefer it just says it is my receptionist, not a 'virtual receptionist' or anything that would indicate it is an AI. Please no. It is so annoying to deal with an AI that doesn't even realize it is an AI. I was chatting with a support rep (which turned out to be an AI) when my bike rental broke down. I was asking it to end my rental so I could get another one, and it just kept referring me to support pages, even making up support pages and being completely unhelpful. That was when I realized this was an AI, and I was able to ask for a human customer service representative. If I knew it was an AI before the conversation started, I would have saved everyone a bunch of time.
    • unittester 2y ago
      Thank you guys. Totally agree, I think it's quite important to note that it's a "virtual" receptionist, so people know it's an AI.