3 ms·
Put another way, I don't trust amazon to not screw me. Many people have concerns, some based in reality and some completely imagined, about Amazon and other lar
by sqeaky 2y ago
Put another way, I don't trust amazon to not screw me. Many people have concerns, some based in reality and some completely imagined, about Amazon and other large corporations trying to screw them for just a few more cents.
Why would I give up what little control I have?
Buying purely on voice commands is new and different. In an environment of trust that is novel and exciting. In an environment of fear or concern that is scary and burdensome. Why would I choose burdensome?
They need more trust, which means being more trustworthy. That likely means losing some profits for consistency.
They need a smooth voice purchasing experience and I have no clue what that means.