3 ms·

How is it someone other than CrowdStrike's fault that the systems failed again at every reboot until someone with physical access and know-how deleted the crash

How is it someone other than CrowdStrike's fault that the systems failed again at every reboot until someone with physical access and know-how deleted the crashing driver manually from recovery mode? What should a company operating, say, an MRI machine protected by CrowdStrike have done to recover access in a reasonable amount of time?

Retr0id 2y ago
CrowdStrike's software should not be installed on an MRI machine, per CrowdStrike's own guidance: "Neither the offerings nor crowdstrike tools are for use in the operation of [...] direct or indirect life-support systems [...] or any application or installation where failure could result in death, severe physical injury, or property damage." https://www.crowdstrike.com/terms-conditions/ https://www.crowdstrike.com/terms-conditions/
- fabian2k 2y ago
  If the PC controlling an MRI crashes nothing will happen to the instrument itself. The data might be lost and you can't continue using the MRI until this is fixed, but not more. This would not violate these guidelines.
- simiones 2y ago
  Ok, replace MRI with ATM then.