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How many half eaten cakes would you have to return to monetarily make up for, say, a PC or washing machine that stops working after 4 ½ years? Because you can g
by Arn_Thor 2y ago
How many half eaten cakes would you have to return to monetarily make up for, say, a PC or washing machine that stops working after 4 ½ years? Because you can get that device replaced or repaired in much of Europe, for free. I'm not aware of any US company that offers such a warranty window and actually keeps its word (look at crappy fridges where the company will replace one faulty unit for another with the same problem once, and then you're on your own). And even if some did, they are by far the minority. The voluntary "I'm a good brand, choose me" freebies offered by a company will almost never outmatch that mandated by regulation.
The reason is simple: the companies have a fiduciary responsibility to make as much money for shareholders as possible, and if it's marginally cheaper to shorten the warranty period (whithouth seeming out of touch with the rest of the market), the bulk will choose that. Whereas the aim of regulation is always to secure the interest of the consumer. I say "always", but there are exceptions in cases of regulatory capture, which admittedly is much of the US...
- tgma 2y agoInterestingly, the particular retailer in question, actually offers at least "second year warranty" for free to products you purchase from them at no explicit additional cost, so you don't have to make a trade-off by summing all the halves of poor-tasting cakes. The point is there is a choice of retailers. You don't need the regulation hammer for everything.
- Arn_Thor 2y agoSo? You’re stuck with a warrantied product that you know has the same defect, unless they’ve changed things since last I saw it. What’s a two-year warranty on a product that breaks after three? The market is not fixing this particular issue. Sure you can choose another manufacturer next time but you’ve already been screwed by one. There was no need for that in the first place. Consumer laws are always a benefit!
- tgma 2y agoI will almost always choose to buy a product if offered at a cheaper price if I can do so by declining longer warranties, so, no, it's not "always a benefit". It's not a fairy tale. Someone has to pay for things.
- Arn_Thor 2y agoYou’re just being taken advantage of. At every step and every service level they are fleecing you, because they can. Think the non-warranty option saves you money? It may on the margin but your easily parted money subsidizes those that do get the warranty. And they still get screwed for the profit. You can’t win in a rigged system