It's not like individualist cultures are immune to being horrible to service workers. I was at lunch today watching a guy complain to some random employee at a

It's not like individualist cultures are immune to being horrible to service workers. I was at lunch today watching a guy complain to some random employee at a Fuddrucker's that they'd put the mushrooms on top of the melted cheese rather than put the mushrooms on first and then melted the cheese on top of them. He was berating this poor girl for long enough that it was still ongoing when my food - which had been ordered only a minute before his had been up to the counter - was ready. This wasn't in Japan or Korea. It was a middle-aged, apparently-decently-well-off white guy at a medium-upscale mall in suburban California.