This isn't Japan-specific, and retail jobs basically anywhere in the world are similarly soul-crushing. Don't tell me you think the job of a walmart cashier in

This isn't Japan-specific, and retail jobs basically anywhere in the world are similarly soul-crushing. Don't tell me you think the job of a walmart cashier in america values individuality and freedom in some uniquely american way. Support staff in the US, and anywhere, for ages have had all their customer interactions recorded, and sentiment analysis run to automatically gauge them as being nice enough or not. Amazon tracks warehouse worker's work-speed, and even has little tablets with games to try and make people work faster. You get fake virtual points and level up for fulfilling orders faster. The company behind this also says it's trying to gamify a job requirement. These retail workers are required to smile and greet customers, and now it seems like they have an app that's giving them fake virtual points for doing a "good job".