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Crowdstrike's contracts and terms of service will have clauses about how much liability they have when things go wrong. I have no idea what Crowdstrike's policy
by leros 2y ago
Crowdstrike's contracts and terms of service will have clauses about how much liability they have when things go wrong. I have no idea what Crowdstrike's policy is, but pretty often, the liability is limited to the amount of money you've paid them during the outage.
I've been involved in procurement at a big corporation and one thing we always modified in contracts was making the vendor 100% liable for any damages caused by their outages, but many vendors wouldn't make that modification.
- cwilkes 2y agoI’ve heard of that for civil engineering firms but the amount of damages is capped at the yearly contract amount. Which in this case is probably a lot less than what these companies are paying in clean up costs.