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Crowdstrike's impact was more than Delta's cancelled flights? How did you arrive at the conclusion it was limited to Delta? Even still, Delta had a really bad
by jvanderbot 2y ago
Crowdstrike's impact was more than Delta's cancelled flights? How did you arrive at the conclusion it was limited to Delta?
Even still, Delta had a really bad time recovering, and is still cancelling flights days later. It's not just "a day or two". At a billion a week, with 30-40% cancellation rates, that's 300-400M just for this one customer. And that's just lost revenue. Imagine the extra costs: customer service complaints, hardware / IT restoration, extra wages for flight attendants working double duty to keep the remaining flights going. Madness.
Even just in travel segment, how many hotels, car rentals, uber/lyft rides, etc were cancelled b/c of missed flights? How much do you think they paid on top of the lost revenue to handle customer complaints, IT restoration, etc?
The repair costs alone at a given airport must be staggering, as every terminal screen is BSOD and needs a tech to manually restore from bitlocker.
https://www.cbsnews.com/news/delta-flight-cancellations-today-dot-investigation-crowdstrike-outage/ https://www.cbsnews.com/news/delta-flight-cancellations-toda...
- gruez 2y agoWell the comment I replied to didn't event try to quantify the total impact, and only mentioned delta flights being canceled. There might be a bazillion other ways it can add up to $5.4B, but "flights Delta cancelled and will be on the hook to refund" does not come anywhere close to justifying that number.
- deleted 2y ago[deleted]