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Amazon is pretty generally user hostile. We see it in their corporte behavior too. I think for that reason culturally they'd struggle to design a device users w
by josefritzishere 2y ago
Amazon is pretty generally user hostile. We see it in their corporte behavior too. I think for that reason culturally they'd struggle to design a device users want to interact with.
- davidthewatson 2y agoThat's right. See: https://news.ycombinator.com/item?id=14149986 https://news.ycombinator.com/item?id=14149986 We all wanted an experience as simple as interacting with the human at Whole Foods checkout OR the robot at the self-checkout, but what we got was this cacophony of anything but what you came here for that is amazon.com and most modern software design. People wonder why I long for Amazon Go years after I left Seattle and recommended that approach to various retail executives. Is there any better way to subvert retail than to promote stealing the merchandise as the ultimate UX? https://en.wikipedia.org/wiki/Amazon_Go https://en.wikipedia.org/wiki/Amazon_Go