3 ms·
This is definitely worse than no gift card. Insulting. A general maxim: When something is a big deal, your response should make a bigger deal out of it than the
by tikkun 2y ago
This is definitely worse than no gift card. Insulting. A general maxim: When something is a big deal, your response should make a bigger deal out of it than the complaints. $10 says "We don't think this matters." Now watch as everyone explains precisely why it does. PR 101 fail.
- indigodaddy 2y agoAnd even worse might be if it fails to redeem
- Sohcahtoa82 2y ago> $10 says "We don't think this matters." More like..."We recognize that we have a moral, ethical, and likely legal obligation to make things right and pay back the damage we have caused...but we're not going to."
- ironmagma 2y ago“We are sorry. We really messed up with this deployment. In fact, we’ve questioned whether we should be alive, or whether we should have even been born at all. Heck, maybe none of this should exist.” The only way I can imagine one-upping the detractors at this point.
- andrecarini 2y agoIf this was feudal Japan, we'd be seeing seppuku left and right.
- mystified5016 2y agoHeh, at my last job my store was breaking all sorts of profit records and generally put every other store in the district to shame. I don't need to tell you that we worked hard for that. Corporate sent us a $25 gift card. Not for each of us, one $25 gift card for a team of 8 people. We had made well over three million in sales that year. Felt like a slap in the face for a job well done.
- Grimblewald 2y agoI hope you learned your lesson and stepped in line with other stores after that.