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I've had a 100% successful chargeback rate with Amex, thus far.
by the__alchemist 2y ago
I've had a 100% successful chargeback rate with Amex, thus far.
- dudeinhawaii 2y agoI like that Amex chargeback is treated like (or is) an insurance policy on your card. So, you get successful chargebacks 100% of the time and typically within a day. They then investigate and try to claw back the refund you should have gotten or if they find that you tried to double-dip (service refunded and amex refunded) then you'll get charged again -- that will only happen if you're trying to commit fraud. Where it shines is times where the merchants give you the run around. For instance, I put $500 down on a vehicle in a refundable deposit. When it came to cancel it, I was given the run around between dealerships and manufacturers, no one wanted to pay out. I made the effort (sent an email), and then clicked one button on the Amex website for the charge and got the money returned in a few hours.
- sgerenser 2y agoTry charging back anything to do with a rental car. Pretty much all the card issuers, including Amex, will leave you high and dry.
- phil21 2y agoI love Amex generally, but they are the sole card issuer who has outright denied charging a vendor back - or even blocking future transactions. I had to close my account to get it to stop. Not even reissuing a new card helped due to the protocols vendors have now to do recurring billing over number changes. Just a word of caution for an anyone taking this as gospel as I did.