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Hi. I may flesh it out, but I've also opened up the software. If you have extension ideas, please feel free to fork / contribute. You can flip me an e-mail (my
by AlexBlom 14y ago
Hi. I may flesh it out, but I've also opened up the software. If you have extension ideas, please feel free to fork / contribute. You can flip me an e-mail (my first name @ my HN username . com) if you want to go further, or flip a note on Twitter.
An issue has a one to many relationship with tickets. I built it, as I found I'd get many tickets about the same thing from different users. I wanted to be able to focus on solving the macro issue and not manage many issues. Terry Smith is one of the thinkers behind it.
- chris_wot 14y agoI might be missing something here, but in ticket.rb, it has the line: has_many :issue and in issue.rb, it has the line: has_many :ticket Why a M:N mapping of issues to tickets? Were you planning of future expansion?
- AlexBlom 14y agoPerhaps I mis-spoke above. An issue can be associated with multiple tickets, just as a ticket can be associated with multiple issues. The latter is not beefed as much in the code, as I found the use case to be less once live.