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Congratulations on the launch! Unfortunately, I got an error signing up: "You have reached your limit of 500 users. If you need more users, please use a Produc
by tspng 2y ago
Congratulations on the launch!
Unfortunately, I got an error signing up: "You have reached your limit of 500 users. If you need more users, please use a Production instance."
- ssl-3 2y agoMore worryingly: It presents this message after it has collected my personal login credentials.
- jdthedisciple 2y agoSame here, I guess they are using a free trial for the identity provider which is limited to 500 users.
- reissbaker 2y agoWhoops, sorry, we were indeed using the Clerk free tier (which claimed that we had a cap of 10k users, but apparently not?). Fixing that now.
- tspng 2y agoAFAIK 500 is the hard limit for dev instances, 10k is the limit of the free tier for production environments. Btw, there is a stray semicolon on the signup page after the cardbox ;)
- reissbaker 2y agoYes, we have sadly learned this the hard way... Also we can't actually migrate users automatically from dev to prod. T_T Signups are re-enabled, and I'm writing a script now to re-associate everyone's old chat history. Sorry for the launch day struggles!
- billycao 2y agoThis is now fixed, and signups should be working again! Had a misconfiguration with our auth provider, even though we were on the paid plan. Thanks for testing! :) - Billy