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I can see why it was the case from engineering standpoint: adding a name from spoken phrase to a list is trivial, but looking up an item (that might not even be
by loa_in_ 2y ago
I can see why it was the case from engineering standpoint: adding a name from spoken phrase to a list is trivial, but looking up an item (that might not even be there) from a list based on a spoken phrase is prone to transcription errors. The user might refer to it with different phrasing than when it was added too.
This is feasible only very recently with LLMs.
- brianwawok 2y agoThat’s a terrible argument. You found the item to add it. Just search a list 1/100000000 as big to find the item to remove. I can do with this Python and text to speech with no AI.
- skhunted 2y agoI don’t see why one direction is harder than the other. The only thing that makes sense to me is that Amazon is user hostile and tries to dupe people into buying stuff even if they don’t want it.
- deleted 2y ago[deleted]
- josefritzishere 2y agoAmazon is pretty generally user hostile. We see it in their corporte behavior too. I think for that reason culturally they'd struggle to design a device users want to interact with.
- davidthewatson 2y agoThat's right. See: https://news.ycombinator.com/item?id=14149986 https://news.ycombinator.com/item?id=14149986 We all wanted an experience as simple as interacting with the human at Whole Foods checkout OR the robot at the self-checkout, but what we got was this cacophony of anything but what you came here for that is amazon.com and most modern software design. People wonder why I long for Amazon Go years after I left Seattle and recommended that approach to various retail executives. Is there any better way to subvert retail than to promote stealing the merchandise as the ultimate UX? https://en.wikipedia.org/wiki/Amazon_Go https://en.wikipedia.org/wiki/Amazon_Go
- leni536 2y agoIt's far more mundane than that. Adding items to the list is a core feature, so there is plenty of engineering time getting assigned to it. Removing items from the list is a feature that has negative return, so nobody wants to work on it.