> Why would Microsoft even bother making this comment? Is the outage in some part their fault? Two reasons: 1 - Few people understand anything about how their

> Why would Microsoft even bother making this comment? Is the outage in some part their fault? Two reasons: 1 - Few people understand anything about how their computer (/car/stove/phone/medicine/...) works -- they spend their time on other things. Without any model of how their device works its easy to misassign responsibility (see how many people think that Safari is Google or vice versa). So it's in MS's interest to try to get the message out. Of course people do this when they are at fault as well. 2 - EU is in a wave of beating up* on certain large companies. This can also be an opportunistic way to push back. * I am not implying whether I think the EU is correct or not.