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Thanks for open sourcing it, great work. Sorry for the stupid question I have not much experience with this type of app. How do customers create tickets? I'm no

by Bjoern 14y ago

Thanks for open sourcing it, great work. Sorry for the stupid question I have not much experience with this type of app. How do customers create tickets? I'm not exactly clear of the workflow, could you elaborate?

AlexBlom 14y ago
Sure. You create a support e-mail. Customers send to this e-mail, and tickets are auto-created.
- Bjoern 14y ago
  Thanks for that.