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I own an ID.4. I absolutely hate the capacitive controls. They can easily be activated accidentally, and you never know what happens if you touch a certain area
by jwr 2y ago
I own an ID.4. I absolutely hate the capacitive controls. They can easily be activated accidentally, and you never know what happens if you touch a certain area. Some places/buttons are sensitive, some are not. It's a UX nightmare. Like volume buttons on the steering wheel, where if you try to feel for them without looking, you end up accidentally "swiping" and turning your volume up to the max.
For example, the whole touch cluster on the left of the steering wheel, just below the vent, is a disaster. If I want to check the temperature of the air that's blowing into the cabin, I end up accidentally turning off the lights, turning on rear antifog lights, and turning on defroster heating for the windshield. The next minute or so is spent trying to get everything back to normal.
Also, all of the software on the ID.4 is a dumpster fire, but that's a story for another time. I'd be ashamed to ship something like this.
- matsemann 2y agoRented an ID, and also a Cupra (same design) a few times as they're some of the care share cares where I lived. Later when buying a car and living in a smaller city (no car shares there, a great concept I miss), the capacitive buttons were actually one of the reasons we skipped on VW. Had so much problems activating and adjusting cruise control, infuriating driving experience. Rest of the car was great, so too bad they ruined with such a small thing.
- nickpeterson 2y agoIt’s such a weird unforced error on Vows part. If they’d have just shipped the id4 with standard controls and CarPlay it would have been a huge hit honestly, since almost all criticism relates to software and controls. I also own one, and honestly if VW would just let owners have a normal wheel and window/ac controls for $500 I’d pay it.