4 ms·
5 years customer service manager, over a hundred reports, 4 years before that in B2B customer service. And yes, I am radical. I know what I'm doing.
by nutrie 2y ago
5 years customer service manager, over a hundred reports, 4 years before that in B2B customer service. And yes, I am radical. I know what I'm doing.
- atoav 2y agoAnd let me guess, you are the exception? Don't get me wrong, but you don't come across very caring from the way you write.
- nutrie 2y agoIt’s ok, I’m not an exception. I’m talking about baselines here. I actually care about both groups. Are you pissed? Don’t show it to the customer, come yelling at me, I’m paid for that.
- atoav 2y agoNah my experience is just, that most "shitty waiters" that other guests complain about are totally nice to me, because I treat them well. I'd say at least 70% of the waiters I encountered were pretty nice actually.