3 ms·
Thinking lowly of a company's customer service based on how few person-to-person interactions one has had with them is just about the dumbest stance a person co
by cxr 2y ago
Thinking lowly of a company's customer service based on how few person-to-person interactions one has had with them is just about the dumbest stance a person could take on the matter. It's on par with the attitude where workers are elevated for creating fires and then putting them out while those who make sure not to create them in the first place are overlooked (or worse).