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That’s like saying a gas pump is customer service. That completely dilutes the meaning out to “the customer uses the product”, which is not what people mean whe

That’s like saying a gas pump is customer service. That completely dilutes the meaning out to “the customer uses the product”, which is not what people mean when they say “customer service”. https://en.wikipedia.org/wiki/Customer_service https://en.wikipedia.org/wiki/Customer_service

cxr 2y ago
Thinking lowly of a company's customer service based on how few person-to-person interactions one has had with them is just about the dumbest stance a person could take on the matter. It's on par with the attitude where workers are elevated for creating fires and then putting them out while those who make sure not to create them in the first place are overlooked (or worse).
- kortilla 2y ago
  It’s what the term means. You’re getting mad because you thought it meant “user experience”
  - cxr 2y ago
    > You’re getting mad because Anyone who uses this "trick" automatically loses whether they know it or not.
    - kortilla 2y ago
      You said “the dumbest stance anyone can take on the planet” in reaction to the literal definition. It’s clearly an emotional reaction that doesn’t have any substance to engage with.
      - cxr 2y ago
        > You said “the dumbest stance anyone can take on the planet” Wrong. Again.