4 ms·

I could be mistaken, but from what I'm understanding is that Booking.com books the flights for you, by automating the booking process on Ryanair (and subsequent

I could be mistaken, but from what I'm understanding is that Booking.com books the flights for you, by automating the booking process on Ryanair (and subsequently add their own fees), whereas the likes of SkyScanner show you the information, then direct you to the Ryanair website to book through the airline.

doix 2y ago
You're right, I was mixing concepts. SkyScanner and Google flights both do what you say. The companies that SkyScanner and co find are what Ryanair are complaining about. So the likes of; Trip, MyTrip, Kiwi, Expedia, GoToGate etc. I wonder if this will affect all of them.
- philipwhiuk 2y ago
  GoToGate is what booking.com flights actually are (at least last time I booked). So probably.
  - gruez 2y ago
    Wikipedia says they did it at some point, but stopped. >GoToGate was used for a time as the flight provider for Booking.com for various European countries.[7]
madaxe_again 2y ago
Yup, and having needed customer service the one time I booked a flight through booking.com, I can confirm that they absolutely get in the way - a name change on a ticket turned into an almighty rigamarole with charges left right and centre - even though it was booking who had truncated the name - and the airline wouldn’t talk to me directly as I wasn’t the booking party, booking.com was. The airline said the change would have been free if they could do it themselves, but the request had to originate from booking.com, who not only charged nearly €200 but also took so long about it (a week) they were almost too late. I never thought I’d find myself arguing Ryanair’s corner, but adding booking.com to the mix likely just makes an already poor experience with Ryanair truly dire.
- lotsofpulp 2y ago
  Which is why I always try to cut out as many middlemen as possible, especially when traveling. Except Costco, because it’s Costco.
baxtr 2y ago
Which is actually convenient for booking users. The Ryanair website is a big mess.
- 2rsf 2y ago
  I recently ordered ticket from Ryanair, if you simply look for the "next" button nothing is a mess. The only somewhat messy thing is the content of what you buy, for example a family package has only one large suitcase which is unusual, and that Ryanair are super strict at the airport- I saw someone taking out socks to remove extra 300 grams from their suitcase.
- maccard 2y ago
  Is it? it’s certainly no worse than EasyJet, and unlike the larger transatlantic carriers (ba/united/delta are the ones I’m most experienced with) the websites are navigable, performant, and actually functional. Meanwhile booking.com has a recurring pattern of diverting you via search results to show you extra sponsored results. My experience is that Ryanair is far easier to navigate and book than Booking.com
codedokode 2y ago
I wonder how does booking.com pay for the tickets? Do they use a new card for every transaction or do they buy thousands of tickets with the same card? Do they use a corporate card or personal card (which might be against ToS)? If they use a corporate card, isn't it easy for Ryanair to see it and block the transaction? Also, cannot airline see that requests come from datacenter IPs and not from residential? It looks like it is super easy to block this on airline side.
- jdietrich 2y ago
  Virtual credit cards are an established financial technology. https://en.wikipedia.org/wiki/Controlled_payment_number https://en.wikipedia.org/wiki/Controlled_payment_number IP addresses are a tradeable commodity.
  - codedokode 2y ago
    To issue virtual card numbers you must be a bank, right?
    - carlosjobim 2y ago
      No, eligible businesses can do this through Stripe for example.
    - tblt 2y ago
      To be issued a virtual card number, you need only be a bank customer
- gruez 2y ago
  >Also, cannot airline see that requests come from datacenter IPs and not from residential? Easily solveable by getting a data SIM, plugging it into a LTE/5G USB stick, and routing your traffic through that.
  - codedokode 2y ago
    It is not very reliable link though, there will be errors, timeouts.

doix 2y ago

You're right, I was mixing concepts. SkyScanner and Google flights both do what you say. The companies that SkyScanner and co find are what Ryanair are complaining about. So the likes of; Trip, MyTrip, Kiwi, Expedia, GoToGate etc. I wonder if this will affect all of them.

philipwhiuk 2y ago
GoToGate is what booking.com flights actually are (at least last time I booked). So probably.
- gruez 2y ago
  Wikipedia says they did it at some point, but stopped. >GoToGate was used for a time as the flight provider for Booking.com for various European countries.[7]

madaxe_again 2y ago

Yup, and having needed customer service the one time I booked a flight through booking.com, I can confirm that they absolutely get in the way - a name change on a ticket turned into an almighty rigamarole with charges left right and centre - even though it was booking who had truncated the name - and the airline wouldn’t talk to me directly as I wasn’t the booking party, booking.com was. The airline said the change would have been free if they could do it themselves, but the request had to originate from booking.com, who not only charged nearly €200 but also took so long about it (a week) they were almost too late. I never thought I’d find myself arguing Ryanair’s corner, but adding booking.com to the mix likely just makes an already poor experience with Ryanair truly dire.

lotsofpulp 2y ago
Which is why I always try to cut out as many middlemen as possible, especially when traveling. Except Costco, because it’s Costco.

baxtr 2y ago

Which is actually convenient for booking users. The Ryanair website is a big mess.

2rsf 2y ago
I recently ordered ticket from Ryanair, if you simply look for the "next" button nothing is a mess. The only somewhat messy thing is the content of what you buy, for example a family package has only one large suitcase which is unusual, and that Ryanair are super strict at the airport- I saw someone taking out socks to remove extra 300 grams from their suitcase.
maccard 2y ago
Is it? it’s certainly no worse than EasyJet, and unlike the larger transatlantic carriers (ba/united/delta are the ones I’m most experienced with) the websites are navigable, performant, and actually functional. Meanwhile booking.com has a recurring pattern of diverting you via search results to show you extra sponsored results. My experience is that Ryanair is far easier to navigate and book than Booking.com

codedokode 2y ago

I wonder how does booking.com pay for the tickets? Do they use a new card for every transaction or do they buy thousands of tickets with the same card? Do they use a corporate card or personal card (which might be against ToS)? If they use a corporate card, isn't it easy for Ryanair to see it and block the transaction? Also, cannot airline see that requests come from datacenter IPs and not from residential? It looks like it is super easy to block this on airline side.

jdietrich 2y ago
Virtual credit cards are an established financial technology. https://en.wikipedia.org/wiki/Controlled_payment_number https://en.wikipedia.org/wiki/Controlled_payment_number IP addresses are a tradeable commodity.
- codedokode 2y ago
  To issue virtual card numbers you must be a bank, right?
  - carlosjobim 2y ago
    No, eligible businesses can do this through Stripe for example.
  - tblt 2y ago
    To be issued a virtual card number, you need only be a bank customer
gruez 2y ago
>Also, cannot airline see that requests come from datacenter IPs and not from residential? Easily solveable by getting a data SIM, plugging it into a LTE/5G USB stick, and routing your traffic through that.
- codedokode 2y ago
  It is not very reliable link though, there will be errors, timeouts.