The registrars play an important role in terms of services and support. As soon as you register a domain, the registry for the TLD gains monopoly power over yo

The registrars play an important role in terms of services and support. As soon as you register a domain, the registry for the TLD gains monopoly power over you. That doesn’t create any incentive to provide good services or support. Registrars have to compete in those areas and that benefits registrants. Instead of eliminating registrars I think they need to be empowered a bit at the expense of the registries. The registries don’t seem to understand the product they’re selling and only seem to care about price discovery and discrimination.