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For every warranty repair I've ever done with a manufacturer they have asked for the HDD to be removed before sending the unit in. As a retailer, or maybe even
by wonderyak 14y ago
For every warranty repair I've ever done with a manufacturer they have asked for the HDD to be removed before sending the unit in. As a retailer, or maybe even just a drop shipper in some cases, I just don't see NewEgg doing anything other than replacements.
I certainly wouldn't expect, nor trust, Amazon to do this.