If this disconnect didn't exist, who would bother doing business with them? As a company they're essentially synonymous with shitty UX OSS alternatives could e

If this disconnect didn't exist, who would bother doing business with them? As a company they're essentially synonymous with shitty UX OSS alternatives could eat their lunch overnight if it weren't for "corporate hospitality" or however else they conspicuously manage to shove their dogshit down everyone's throats