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Charge it back on your credit card

• blowski 2y ago
  Absolutely, I'm going through that process at the moment. I posted this in case it helps somebody who doesn't have that protection or has cashflow issues.
• qmarchi 2y ago
  Just note that without evidence, it becomes he-said-she-said, and a chargeback doesn't negate a contract to pay.
  • blowski 2y ago
    In the UK at least, the vendor needs to show that their process was transparent and fair in order to fulfill their side of the contract. One of the examples specifically called out as unfair is "renewing without sufficient notice". In this case, they didn't send any kind of email before or after payment.
  • solardev 2y ago
    For small enough amounts, at least in the US, the credit card company will sometimes just accept it and give you a courtesy credit without going through the whole investigation. And regardless, having too many chargebacks will often get the merchant into trouble. Just having to deal with the hassle of it is bad for their business, a good way to get back at them for poor service.