It would be a slight break from your usual dig-into-the-growth-of-the-business questions, but I'd love to hear about some of the reasons (or his thought on) why

It would be a slight break from your usual dig-into-the-growth-of-the-business questions, but I'd love to hear about some of the reasons (or his thought on) why the market for flights are as insanely complicated as they are. Those kinds of understandings are surely a big part of what you need to succeed here.