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Good customer service is doing everything that you can for your customer that doesn't make them want to dump you and jump to your nearest competitor. An often
by gjkood 14y ago
Good customer service is doing everything that you can for your customer that doesn't make them want to dump you and jump to your nearest competitor.
An often quoted statistic in marketing and sales is that it is 10 times more costly to acquire a new customer than to do the things necessary to retain an existing one.
- hajrice 14y agoSometimes we get too carried way by acquiring new customers that we don't sit back and think whether our customers are really satisfied. And the problem is, we can never satisfy everyone as we're all different.