I've used Typefrag's livechat feature and it was very useful for finding out information about why my ventrilo server was down and when it'd be back up. Which i

I've used Typefrag's livechat feature and it was very useful for finding out information about why my ventrilo server was down and when it'd be back up. Which is what instant connection services are for in my opinion, contacting to ask questions and get answer immediately not to get things sorted at a level that would require any sort of changes.