3 ms·

I think this outage is easily avoidable with better processes, and I have no skin in the game (was unaffected personally), but I don’t really see anything wrong

by lukevp 2y ago

I think this outage is easily avoidable with better processes, and I have no skin in the game (was unaffected personally), but I don’t really see anything wrong with including the company. He basically flushed everyone’s stock down the toilet and possibly doomed the company in the long term, and lots of people like having jobs and it’s disruptful to them. Do you think this is appropriate in general, just shouldn’t be in the public statement and instead in an all-hands? Or would apologizing to the company always be seen as in bad taste to you?

rdtsc 2y ago
That's fair point. But I would have done it as two separate messages: one for internal use, and one for the customers. Otherwise putting themselves on the same kind of level as hospitals and 911 centers which were impacted kind of ruins the apology.