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There is no "Digital Resilience" because that is perceived as too expensive, a cost center with hard to quantify value. So it's easier to try and carve out ever
by oneplane 2y ago
There is no "Digital Resilience" because that is perceived as too expensive, a cost center with hard to quantify value. So it's easier to try and carve out everything that doesn't fit into a spreadsheet, everything that isn't core business, and everything that is not able to present what value it generated.
If general IT had the abilities of sales, marketing, or insurance, there might be a chance that the business would take the responsibility to have the internal knowledge and capabilities to assert control over their systems. But they don't, and as such they won't and instead shove that responsibility over to a third party generalist elsewhere with enough paperwork to have both parties feel their asses are covered.
As long as everything seems to be working, the signals that are still getting through is project failures, be it complete failures or just time and/or money being consumed more than planned and maybe some requirements getting cut. But as soon as enough stuff breaks at the same time, we get news outlets writing articles about resilience and the greater public suddenly no longer agreeing with that is effectively just the result of the status quo because it impacts them directly.