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She should contact Lenovo directly. I've fried my Lenovo T61 with overclocking and they still repaired it immediately. Additionally, they expressly stated to RE
by LinXitoW 14y ago
She should contact Lenovo directly. I've fried my Lenovo T61 with overclocking and they still repaired it immediately. Additionally, they expressly stated to REMOVE THE HDD. This is obviously a cop out by Newegg, since any technician worth his salt could just run hardware diagnostics on it. According to the buyer, she did that AND booted a normal Windows and the errors persisted.
Didn't we just have an article about how great Amazons UX is? Well, i guess this is the Newegg version of that, just inverted.
- wonderyak 14y agoFor every warranty repair I've ever done with a manufacturer they have asked for the HDD to be removed before sending the unit in. As a retailer, or maybe even just a drop shipper in some cases, I just don't see NewEgg doing anything other than replacements. I certainly wouldn't expect, nor trust, Amazon to do this.