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Their site has been steadily getting more annoying to use for a while now. It feels like they want to be Amazon.
by sciurus 14y ago
Their site has been steadily getting more annoying to use for a while now. It feels like they want to be Amazon.
- sliverstorm 14y agoWho wouldn't?
- ceejayoz 14y agoWanting to be and being able to be are vastly different things. Trying to be Amazon when that's not a feasible goal is a bad idea.
- sciurus 14y agoThere's money to be made in providing the best experience for purchasing computer equipment, which is what Newegg used to provide. Newegg has lost the focus necessary to maintain that experience; e.g. http://www.newegg.com/Product/Product.aspx?Item=9SIA01200095Y0 http://www.newegg.com/Product/Product.aspx?Item=9SIA01200095...
- DanBC 14y agoBut the good bits of Amazon are the customer service and product delivery. The Amazon website is - and I say this gently for any Amazon workers reading - fucking awful, a hateful experience. (In the UK.)
- philwelch 14y agoYou should hope to be better than Amazon.
- earl 14y agoYeah, except amazon has always had amazing customer service, at least for me. That said, I doubt I've spent less than $2k per year there any of the last 5 years since with prime amazon became the source of everything we used to buy at target.
- pbreit 14y agoSeems like the opposite, at least as far as returns go. See this recent example of a customer's experience returning an item to Amazon: http://news.ycombinator.com/item?id=4091840 http://news.ycombinator.com/item?id=4091840 Also, I think few would agree with you that Amazon is annoying to use or that wanting to be like Amazon is a "bad thing".