I never worked on games, but I did do a streaming video app for PS3 in 2010, during the time period when it was arguably the best media center box available. W

I never worked on games, but I did do a streaming video app for PS3 in 2010, during the time period when it was arguably the best media center box available. Working with Sony (SCEE) on this was eye opening how their QA process was set up. Essentially you formally submitted the compiled app (C++ and Flash!) to them, and then tickets would come back and you'd have to address them. QA was a separate org so you never really met them in person, all issue discussion would happen in-band to the ticketing system. QA had all the power to decide when and if this thing would ship, much moreso than Product or Engineering. I can't say the process made a ton of sense for a downloadable app powered by a multi-platform online service, but it was illuminating as to how the high quality bar of 90s/00s console games was achieved.